This website is operated by WildWood Bunnies. We are committed to ensuring that your privacy is protected and are determined to protect your personal data. This policy provides you with information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or when placing orders.
You should check this page from time to time to ensure that you are happy with any changes we may make.
Third party links
This website may include links to third party websites, plug-ins and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements.
What we collect
We may collect the following information:
- First and last name
- Contact information including email address
- Demographic information such as delivery address including postcode and preferences
- Other information relevant to customer surveys and/or offers including for example, around your bunny ownership and environments etc
We may collect, use, store and transfer data about you regarding your identity eg name and address, and contact information, including email address, telephone number if supplied, and billing details. We do not collect details of race, ethnicity, beliefs, sexual orientation, political opinions or any other similar categories of personal data.
What we do with the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping – as a customer
- We may use the information to improve our products and services
- If you have given consent (eg through signing up to our email list) or as part of the order process, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
Third party marketing
We do not share data with any third party organisations other than the assigned courier to deliver the products you order. Please see their privacy policy for further information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will notify you and any applicable regulator of any breach where we are legally required to do so.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have made an order or previously agreed to us using your personal information by signing up to the email list, you can change your mind at any time by emailing us at sue@wildwoodbunnies.com or via the contact us page, or in writing to the address below.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
We retain contact and financial information for 6 years as required by law.
We retain contact data until you ask us to remove you from our system.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
WildWood Bunnies, 1 Forest Road, Elkesley, Nottinghamshire DN22 8BS
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. We may need to request specific information from you to help us to confirm your identity and ensure your right to access your personal data.
Cookies
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